Customer Service: Die Kunst den Kunden glücklich zu machen. How to Think In Tough Customer Service Situations

Customer Service: Die Kunst den Kunden glücklich zu machen. 

Customer Complaint It’s not if we will ever get a customer complaint. It’s when we’ll get that complaint. And some are worse than others. Recently I attended an amazing speech delivered by Dr. Jason Selk . It was based on … Continue reading →

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