Blog der InTime Media Services GmbH zu Themen rund um die Verlags- und Medienwelt der Zukunft.
Mittwoch, 10. August 2016
Kundenservice vom Roboter?
To say that customer service is important is an understatement. According to Parature’s Global Customer Service Report, 97% of consumers in the world find customer service very, or at least somewhat important in their choice of a brand. What’s more,
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