Customer Service is the new Marketing.

Customer Service is the new Marketing.

As part of her Social Shake-Up presentation today, Social Media Today CEO Robin Carey will announce the launch of a new podcast, “Focus on Customer Service.”  The podcast will be hosted by me and Dan Moriarty, and will feature brands which are offering amazing customer service via social media. It will appear regularly on Social Media Today.

Read Dan Gingiss, www.socialmediatoday.com